Privacy Policy
1. Who We Are
Indian Secrets is a brand owned and operated by RCPL LLC, a Delaware limited liability company with its registered address at 8 The Green, Suite A, Dover, DE 19901, USA ("we," "us," or "our"). We operate the website www.indiansecretsusa.com (the "Site") and sell Ayurvedic skincare and wellness products to customers in the United States.
This Privacy Policy explains what personal information we collect from you, how we use it, and what rights you have. By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.
2. Information We Collect
Information you provide directly:
• Name, email address, phone number, and shipping/billing address when you create an account or place an order
• Payment information — processed securely by our payment processor. We do not store full card details on our servers.
• Messages, questions, or feedback you send us through our contact form or by email
Information collected automatically when you visit our Site:
• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, referring URLs, and click activity
• Cookie identifiers and similar tracking data (see Section 6)
• Order history and browsing behavior on the Site
3. How We Use Your Information
We use your information to:
• Process and fulfill your orders, including payment and shipping
• Create and manage your account
• Send order confirmations, shipping updates, and receipts
• Respond to your customer service requests
• Send you marketing emails about new products and offers — only if you have opted in. You may unsubscribe at any time by clicking the unsubscribe link in any email.
• Improve our Site, products, and services
• Detect and prevent fraud or misuse of our Site
• Comply with applicable US federal and state laws
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information only with:
• Shipping and logistics partners — to deliver your orders
• Payment processors — to securely handle transactions
• Email service providers — to send transactional and marketing emails
• Our website platform, Shopify — to power our online store
• Analytics providers — to understand how our Site is used
All service providers are contractually required to keep your information confidential and may only use it to perform services on our behalf.
We may also disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of RCPL LLC, our customers, or others.
If RCPL LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if such a change occurs.
5. Your Rights Under US Privacy Law
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Residents of other US states with applicable privacy laws may have similar rights.
You have the right to:
• Know what personal information we have collected about you and how it is used
• Request a copy of the personal information we hold about you
• Request that we correct inaccurate personal information
• Request that we delete your personal information, subject to certain legal exceptions
• Opt out of the sale or sharing of your personal information (we do not currently sell personal data)
• Not be discriminated against for exercising any of these rights
To exercise any of these rights, email us at: care@indiansecrets.in with the subject line "Privacy Request." We will respond within 45 days as required by law. We may need to verify your identity before processing your request.
6. Cookies
Our Site uses cookies — small text files stored on your device — to improve your browsing experience, keep items in your cart, and understand how visitors use our Site.
Types of cookies we use:
• Strictly necessary cookies: Required for the Site to function, such as your shopping cart and checkout
• Analytics cookies: Help us understand how visitors interact with our Site
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the Site functions.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request deletion of your account or personal data, we will delete or anonymize your information within 30 days, except where we are required by law to retain it.
8. Data Security
We implement industry-standard security measures to protect your personal information. Our Site is hosted on Shopify, which maintains PCI-DSS compliance for payment data.
No method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has submitted personal information to us, please contact us at care@indiansecrets.in and we will promptly delete it.
10. Third-Party Links
Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
11. International Data Transfers
RCPL LLC is based in the United States. Our parent company, OG Beauty Private Limited, is based in India. Where your information is transferred to or accessed from outside the United States, we take steps to ensure it is handled in accordance with applicable data protection laws.
12. Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties. California residents may submit a formal Do Not Sell or Share request by emailing care@indiansecrets.in with the subject line "Do Not Sell My Information."
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. Your continued use of the Site after any update constitutes your acceptance of the revised policy.
14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us:
Indian Secrets USA
Operated by RCPL LLC
Email: care@indiansecrets.in
Website: www.indiansecretsusa.com